1 INTERPRETATION In this document the following words shall have the following meanings: 1.1 "Customer" means any person who purchases Services from the Supplier; 1.2 "Supplier" means Louisa Simmonds ; 1.3 "Terms and Conditions" means the terms and conditions of supply set out in this document and any special terms and conditions agreed in writing by the Supplier.


2 GENERAL 2.1 These Terms and Conditions shall apply to all contracts for the supply of Services by the Supplier to the Customer and shall prevail over any other documentation or communication from the Customer. 2.2 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Supplier.


3 PRICE AND PAYMENT 3.1 Payment for any goods shall be paid at point of purchase. Payment can be made by Stripe, Paypal, and most credit cards. Payment in arrears will be by prior agreement only. 3.2 The Supplier will send an electronic confirmation to the customer. 3.3 The Supplier reserves the right to modify, update or run promotions on any service at any time. The Supplier reserves the right to change the price of any service at any time. Once a service has been ordered, the price shall remain fixed for the Customer. Under no circumstances shall the Supplier refund the difference should the price of that service decrease.


4 CUSTOMER'S OBLIGATIONS To enable the Supplier to perform its obligations the Customer shall: 4.1 Co-operate with the Supplier; 4.2 Provide the Supplier with any information reasonably required by the Supplier; 4.3 Keep the supplier notified of their correct name, postal address and any phone, fax or e-mail information. 4.4 Comply with such other requirements as agreed between the parties. 4.5 Comply with all other statutory requirements – particularly in regards to data protection and confidentiality.


5 SUPPLIER'S OBLIGATIONS 5.1 The Supplier shall perform the Services with reasonable skill and care and to a reasonable standard in accordance with recognised standards and codes of practice. 5.2 Delivery of material/deadlines will be agreed at time of purchase.  


6 LIMITATION OF LIABILITY 6.1 The Supplier shall not be liable for any direct loss or damage suffered by the Customer as a result of any negligence, sickness, or breach of contract or otherwise in excess of the price of the Services. 6.2 The Supplier shall not be liable under any circumstances to the Customer or any third party for any indirect or consequential loss of profit or other economic loss suffered by the Customer howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise. 


7 CANCELLATIONS Returns/refunds policy: At the discretion of the Supplier. 


8 FORCE MAJEURE Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.


9 Louisa Simmonds PROPERTY - The contents of Louisa Simmonds' website may not be copied, reproduced, distributed, republished, displayed, posted or transmitted in any form or by any means without her prior express written permission.


10 COPYRIGHT Content becomes the property of the customer once it is paid for.  Customers may not at any time, without prior written permission of the Supplier, make copies or reproductions of supplier's materials. Where any such copy is considered reasonably necessary, the Supplier will provide written permission.


11 GOVERNING LAW These Terms and Conditions shall be governed by and construed in accordance with the law of Australia and the parties hereby submit to the exclusive jurisdiction of the Australian courts. DISCLAIMER Louisa Simmonds regularly links to additional or related information on other websites. These websites are not under the control of Louisa Simmonds and she is not responsible for the content of these sites. Other websites are linked or listed as a convenience only and should not be seen as an endorsement of any kind. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages. Registered Address: 1/125 Darley St W, Mona Vale, NSW.